Guide
Join an organization
An organization is your group's private space on MAP: your members, events, messages, documents, and shared readiness.
Last updated October 9, 2026
New to MAP
Join while creating your account
You join an organization as part of signing up. Pick the path that matches what you have. (On the sign-up screens, organizations are called communities.)
If you got an invite email or link
Open the link
Click the button in your invite email, or the link your organizer sent you. Your invite code is filled in for you.
Check the organization
You'll see You've been invited with the organization's name. Make sure it's the group you expected, then continue.
Create your account
Answer a quick question about what brings you to MAP, then on Set up your account enter your email, a password, and your birth year.
Confirm your email
We'll email you a verification link. Click it to continue. It's fine if it opens on a different device or browser.
Finish your profile
Add your name and pick an avatar, then agree to the community standards (I agree — let's get started). You're in, and you'll land on your organization's dashboard.
If you have an invite code
Start signing up
Go to app.mutualaidplatform.com and choose Create an account.
Choose to join
Pick Join a community, then I have an invitation.
Enter your code
Type the code exactly as you received it, then continue. From here, follow steps 2–5 of the invite link path above.
If you don't have an invite
Look for an open community
Start signing up, pick Join a community, then Find a community. You'll see open (Public) communities you can join right away.
Tap Join
Tap Join on the community you want, then finish creating your account (steps 3–5 above).
Join during sign-up. Open communities are only listed while you sign up. If you skip this step, you'll need an invite code from the community's organizer to join later.
If you're not ready to join a group
Choose Use +MAP on my own when you sign up. You can work on your own preparedness right away, and you can join an organization later with an invite code.
Already have an account
Join another organization
One MAP account can belong to several organizations. To join another one, you need its invite code.
Get the invite code
Ask the organization's organizer. If they emailed you an invite, the code is printed in large letters in the email.
Open the organization menu
- On the web: click your organization's name at the top of the left menu.
- On your phone: on the Manifest screen, tap the organization name at the top.
Enter the code
Choose Join with invite code, type the code, and tap Join.
Switch between organizations
Use the same menu any time to switch which organization you're looking at. Your personal readiness score and courses go with you.
Use the code, not the link. If you're already signed in, an invite link opens your dashboard without joining. Copy the code from the invite and use Join with invite code instead.
Troubleshooting
Something's not working
"Invite code not found or already used"
Check the code for typos first. If it's right, it has probably been used already or expired:
Personal invites work once. In a Private organization, each invite is for one person, and it stops working after someone signs up with it.
Copied links expire. An invite your organizer copied and sent you themselves expires after 14 days if it isn't used.
Either way, ask your organizer for a new invite.
I didn't get the verification email
Check your spam or promotions folder. On the Check your email screen you can tap Resend verification link, or Use a different email if you mistyped it.
The invite link took me to my dashboard, but I didn't join
That happens when you're already signed in. Use the code instead: join another organization.
I joined, but I'm looking at a different organization
You're still a member of each organization you've joined. Open the organization menu (step 2 above) and pick the one you want.
I joined the wrong organization
There isn't a way to leave an organization from the app yet. Email support@mutualaidplatform.com with your account email and the organization's name, and we'll remove you.
Questions
Common questions
What will other members see about me?
Members of your organization see your name and avatar, your readiness score, and anything you choose to share, like gear, messages, and event RSVPs.
Your email address is visible only to the organization's owner.
Does joining an organization cost anything?
No. Joining is free, and the community features (messages, events, the member directory) are free on every account. Courses beyond a short preview need Pro, and some organizations cover Pro for their members.
How do I leave an organization?
There isn't a way to leave from the app yet. Email support@mutualaidplatform.com and we'll take care of it.
Can I start my own organization instead?
Yes. Choose Start a community when you sign up, or Create new organization from the organization menu if you already have an account. Then invite your members.
Still stuck?
Include your account email, the organization's name, and the invite code you tried.